Promote communication in health and social care Essay

Communication is one of the most essential tools we have to help us interact with other people around us. We use it constantly in our everyday lives whether it be at work, with friends or at home with our families. The way we communicate reflects our personality and the way we come across to other people and build trust and relationships. Reasons why people communicate. †¢ Building relationships with the people around us †¢ Maintaining relationships †¢ Sharing ideas and thoughts †¢ Expressing feelings and needs †¢ Gaining reassurance and acknowledgement †¢ Gaining information and sharing information When we have a new child starting we have an â€Å"all about me† form that we ask the parent to complete. We do this to get to know the child and his/her likes and dislikes so that they can feel comfortable and to start building a relationship with that child and parent. We sit down with the parent to have a talk about this and also ask them if they would like a drink so that they feel welcome and at ease. As well as building relationships with the children and parents it is important to build relationships with the people we work with. Asking them questions about themselves and telling them about yourself. When a parent brings a child in in the morning we greet them and the child saying good morning and smiling. Likewise when the child is collected saying goodbye and taking time talking to the parent about the child’s day. This helps maintain the relationship with the parent and child. Letting them know that we have time to speak to them and to listen. Likewise talking to the other staff members about their interests or if they had a nice weekend. Greeting them when coming in also helps to maintain a good working relationship with them. It is important for adults as well as children that they feel listened to and feel like their ideas and thoughts are important. Listening to a child will not only help build a relationship with that child but also make the child feel valued and build their self esteem. Also listening to what they have to say and respecting their feelings is an important way to meet the child’s needs. When we meet new people one of the first things we do is to share and gain information with that person. This will help to establish a relationship with that person. This is also a vital part of working well with other people. When starting at the setting I first of all did this with the other staff by telling them about me and learning about them and also learning about the setting and how they do things there. With the children I asked them questions like their names and about the important people in their lives. This has helped me build relationships not just with the children at the setting bu t also the people that I work with. Especially with the children that I work with I am finding it very important in building a relationship with them to reassure them and acknowledge their achievements. Praising them and showing them with my body language that they are important. They respond well to doing â€Å"high 5’s† and keeping eye contact while they are talking to me. Likewise using some of the same tools with parents and colleagues help to acknowledge and reassure them that I am interested in what they have to say. It is very important to be able to communicate well with the people you work with. Not just to be happy yourself and to feel valued but also to provide the best care for the children in your setting. It is also important to be able to communicate well with the parents so that they feel that their needs are being met. They need to be able to leave the children in your care knowing that they will be safe and happy. When communicating with people we don’t just use our voices but also non-verbal communication like eye contact, touch and body language. The non-verbal communication can be more powerful than the verbal. At the setting where I work we have a little boy who isn’t using many words yet to communicate. He will come and take your hand and show you what it is he  wants. Using the information we have in the â€Å"all about me† form we know that he likes animals and to watch The Jungle Book on DVD. So we get the animals out and talk to him about them, asking him what noises those animals make and what they like to eat. Non-verbal communication is also very powerful when speaking to adults. Looking a the person you are speaking to can give you an idea of how they are feeling and also how they are reacting to what you are saying. The way you say some thing might be understood one way face to face with a person but will be understood differently over the telephone. Likewise listening skills are a very good tool to communicate well with the people around you. If you don’t take time to listen to the children you will not be able to build a relationship with them. Also being able to learn from the other staff at your setting is important and would be impossible without good listening skills. If the communication isn’t clear it can lead to misunderstanding. This can happen easily especially with children at a young age. It can also be a factor that a child, parent or colleague come from a different culture. As I am from Denmark but have lived in the UK for more than 13 years now I have felt this first hand. When I first moved here I worked with a man who used to speak to me as if I didn’t understand. That made me feel like I was inadequate whereas he probably thought he was helping me. On the other hand I have had people using long and difficult words that I didn’t understand and therefore making me feel less able to communicate with them. Feeling comfortable enough to ask questions and to say to the people you work with that you didn’t understand is very important so that misunderstandings don’t happen. Using different skills of communication would also be very helpful to make sure that the person you are talking to will be able to unde rstand you. You might have to simplify your language or use visual aids like pictures or in some cases have to use outside help like a translator or a speech therapist. To me good communication is all about building relationships with the people around you. This is even more important in the area of work that we do with children. Not only building the relationship with the parents, children and  colleagues but to teach the children from a young age to also communicate well and to help them to learn to build their own relationships with us, the children around them and everywhere else that they meet other people. Book used for information: Level 3 Diploma Children & Young people’s Workforce Early Learning and Childcare by Penny Tassoni, Kate Beith, Kath Bulman and Sue Griffin

Inventory Management: Types of Inventory Essay

Introduction Inventory is defined as a stock or store of goods .generally speaking, inventory can be divided by two types: independent demand and dependent demand, independent demand is kind of demand which is no need to rely others types of item they are ordered by the external customers or manufacturer for stock and sale. If one type of inventory depends upon another item, take the example of car. The car as finished goods is as independent demand item, while the raw materials and components used in the manufacture of the finished Goods.The number of goods depends on the types of the firm. If the firm is a manufacturer, it must maintain some inventory of raw materials and work-in-process in order to keep the factory operating. In addition, finishedgoods are another necessary inventory for the firm to meet the customers who need the goods suddenly. The firm which has enough inventories to satisfy customer is a goodevaluation for the firm’s standard and itsstability, italso is a good way to save the costs of production fee. There are 8 types of inventories: buffer inventory, de-coupling inventory anticipation inventory, pipeline inventory raw materials, partially completed goods and maintenance inventory and in-transmit goods inventory. I will use an example as a cart factory with four types of inventories and it will be raw materials, work-in-progress, finished goods and maintenance tools. Body Raw materials Raw materialsare one of the inventory items that are used in the manufacturer’s conversion process to produce the semi-completive goods and finished productsTypically, raw materials are the things such as ore, grain, minerals, petroleum, chemicals, paper, wood, paint, steel, and food items.cart is kind of old tools using for transfer goods, because it can saving the cost of the production, and the electric cart can be using as a vehicle, so what is the comments of the cart Consider an example of a rolling cart. This cart consists of a top that is pressed from a sheet of steel, a frame formed from four steel bars, and a leg assembly consisting of four legs, rolled from sheet steel, each with a caster attached, so even one component’sof cartcannot be made of without any types of materials. And if the firm buy large amount of quantity ,the factory which provide the raw materials for the firm may use â€Å"quantity discount model†, it will bring the benefit both factory and the firm Thefigure below showsus the cost that the firm charges for the customers from different period: From the figure that we can know: If the ordering quantity is less than or equal to Q1 then purchase price is Cp1. If the ordering quantity is more than Q1 and less than Q2 then purchase price is Cp2. If the ordering quantity is greater than or equal to Q2 then purchase price is Cp3. But this figurecannot show us a continuous total cost curve, because the annual purchase cost breaks at two places namely at Q1 and Q2.It means the more quantities customer order, the total cost is lower, this model achieve the economy of scale the benefit achieved through economy of scale that he wants to pass it onto customer. The how a firm saves the money and how much it can save, thecalculation below briefly shows the process: Thefirm decides to order the logs from the factory, and the ordering size is Lot-For-Lot.supposing they order annual demand is 1500units per year, holding cost is $30 per unit per year,ordering cost is $50 unit per year, and if order less than80 units the cost will be $55 per unit, however. If the firm orders more 70 or equal to 70 will be $52.5 per unit.According the EOQ calculation, firm’s order demand around 707 units.so the firm only need toordering10 more units will get $2.5 per unit. So the total holding ordering, and item costs for the year=ï ¼Ë†Q/2ï ¼â€°H+(D/Q)+DP, according this formula, if the firm buy 80 units, the total cost will be $83571.42,if the firm buy 80 units, the total cost will be $79968.75,it means the firm can save $3602.67.So it is the effect from the â€Å"quantity discount model† Work-in-process Work-in-process also can calledpartially completed goods, or subassemblies that are no longer part of the raw materials inventory and not yet part of thefinished products, it is hard to calculate amount of partially completed goods, so it is time wasted and some part of production cost is also put in the partially completed goods, however, it is also a process that almost all the firm use to decide the amount of the finished goods. Actually, when many type of accessories and clothing produce by the factory they always need many processes to do, so all the partially completed goods will appear in the process, the picture of shoes factory are operating their workobviously, this is a conveyorsystem which is use to producing the sole, and it is working automatically, it means this factory is using the batch process. This process can make Jobs set up so they can be run to completion without manual intervention, so all input data are preselected through scripts, command-line parameters, or job control language. Unlike interactive processing that prompts the human user for a command, batch processing stores up several tasks and executes them while the computer is idle. This frees up memory for more exhaustive programs and speeds up productivity. But how the system work is? One system need one set of data files as input data, and then it can produce one set of output data, and the input data are collected and are processed into the diagram. There is no doubt that using batch process can bring some benefits to the shoes factory, first of all, it can deduce the waste of time, †time waste† is a costly problem, however ,the factory still hard to avoid this problem,however† batch process† is a good way to maintain the time,and it also avoid the worker supervision minute-by-minute. Finished goods Finished goods are completely manufactured products and they are ready to sale and send to the market .For example, clothing, computer is kind of finished goods, however, like orange apple cannot count into finish food, although it can sale to the customers. In order to explain finished good more clearly, I will use an example with ABC classification. ABC classification is a ranking system to identifying how useful and importance of those inventories for achieving business goals. The picture above are showing the exactly figure that how many percentage they have on both stock items and total inventory value. A refers to a very important inventory; it means the products will be high value but little stock refers to moderately important inventory, so all percentage of items and the products of value are balance. C refers to least important inventory, it means the products may be just hold the low value but the firm holds so many stocks about it. Normally, ABC classification system is used by the firm to controlling their inventories, forexample, one firm they are selling electronic products, and they want to saving the space so that they have to set the number of different types of inventory they want to keep, in order to saving the holding cost. Television is a high value product, so maybe not all the customers will buy it, and it is not always need from the customers, so it can put in the A level of classification. And now still have so many customers enjoying to buy PSP and mp4 to reach their entertainment purpose ,this kind of product’s value is medium, however. The firm may consider put these more than the products like television and computers, because the price is cheaper, so it will have more customers buy it with less consideration. And the C classification can related to the products like the mouse and keyboard, because of the cheap price, so many people willing to buying it without consideration.so in order to prevent the â€Å"stock out conditions, the firms will holding a lot of the inventory, in other words, this firm have safety stock which is held in excess of expect demand due to variable rate and lead time. Although it will increase the holding cost, however, it will bring the benefit for the firm, once the firm purchase a lot from the suppliers, it will get the discounts, so it can save the cost of productionand this firm has enough inventories, it can satisfy the customers and meet their requirement levels. Maintenance inventory Maintenance inventory is a type of special inventory which is not for sale. Why the firms need to keep there kind of inventory? These kinds of inventories always refer to something like the machine which is using to produce the raw materials. Normally the firm can exchange their goods with the suppliers when shelf life of the item expired, however, from the research we knows that only 50% of the organizations polled in a survey allowed maintenance any controls over their inventory, so finally they have to maintain the spoil or expiry inventory by their internal politics. So theywill prepared some machines to incase the machines are spoil when they are doing their work. And how are the firms going to controlling their maintenance inventory? Historical model is a good choice, historical system is a method of distributed smart client software construction and it is based on a model of software behavior as a graph of partially ordered facts. From the graph we can knows that how the historical system work, first of all, the firm will put the previous conversation and message’s figure as input data, and the machine can record and do the same work at the next time, for example, the gift card system is become common and normal in our daily life, we only know that is anautomatic machine, however, how is that work? The first step is to identify changes. The second steps is to refine changes, it means normally all the customer will not all have a same action, so the people who set the gift card figure, they also need to think of all the impossible condition as input data and type them in. The third step is to query the model, ask questions till the gift card machine can reply it correctly, and the fourth step is to repeat step one, two, three. Compare with the traditional models, The advantages of historical system are history makes a number of operations easy that are difficult when dealing with state, the historical model can recognizing and resolving conflicts between two parties, caching and synchronizing changes, and durably transmitting messages all become simple operations. Conclusion Inventory is use to achieving satisfaction level of customer service and keeping the inventory costs within the reasonable level. A successful company will have their effective inventory management, first of all, the company should have a complete system to keep track of inventory and the firm will have a reliable forecast of demand and reasonable estimate of holding costs, ordering costs and shortage costs. And if the firm have the classification inventories, what kind of benefit will bring to then, smoothing production requirements and decouple operations, in order to saving the cost of the workers. Safety stock is a strategy that a firm will use it to protect against stock out conditions. All most all the firm will keep inventory, because it can not only save the costs, but also it is convenient way, the firm can take advantage of order cycles, they no need to order the stocks so frequently, and it also can help hedge against price increase, and the most easy way is to take advantage of quality discounts, it is mean that the firm buy a large amount of inventory, normallythe suppliers always can give discounts when the firm buy the large amount of raw materials, and sometimes it can have another kind of conditions, maybe when the firm store the inventory and after that the price will increase, and because the firm already have the enough stocks, so it is another way to saving the cost of the products. Anyway inventory management is an important lesson for the firm Reference * E notes: Inventory types, available at http://www.enotes.com/inventory-types-reference/inventory-types, view on 29/01/2013 * Inventory models, available at http://cde.annauniv.edu/CourseMat/mba/sem2/dba1651/im.html,view on 29/01/2013 * Types of inventories: independent and dependent demand, available at http://www.managementstudyguide.com/types-of-inventories.htm.view on 31/01/2013 * Accounting tools, available at http://www.accountingtools.com/dictionary-work-in-process-inv,view on 31/01/2013 * From Wikipedia, the free encyclopedia,02/02/2013 ,Batch process, Available at http://en.wikipedia.org/wiki/Batch_processing,view on 03/02/2013 * By terry wireman available at http://reliabilityweb.com/index.php/articles/maintenance_inventory_and_purchasing/,view on 03/02/2013 * Michael L Perry, 03/30/2009, what is historical modeling available at http://historicalmodeling.com/book/,view on 04/02/2013

Hard Rock Essay

Hard Rock’s three main internal information systems (restaurant operations, merchandising, and financial)? Why was this a problem? content_from_NY 2. What’s the solution? [List] -Putting a data warehouse system oTo store restaurant point-of-sales customer data, merchandise sales, customer demographic, preference oTo link data via the Web -Installing chain-wide merchandise system -Putting Radius inventory management system Adopting Lawson software financial module, lotus notes oTo update on a daily basis oTo create a common ledger for all stores allowing the system to automatically reconcile numbers for every cafes oTo reduce workload for finance staff The new systems and data warehouse are accessible through companywide intranet, allowing employee to look up customer detail and other information with just one click. 3. What’s the role of CRM? [List] How does the data in a CRM differ from that of a POS? Table) -To build and strengthen relationship between company and its customer ex. Hard Rock building an online community. – To capture information about customers and give them customized details in order to drive customer revisit. -To gain personal information about customer and use it to offer personalized service. oHard Rock gift certificate which can be redeemed on the website by using identification number in return of personal information and survey. To track customers both on the Web and in the restaurants, which allows company to offer promotion based on user behavior. -To trace online visitors and track how they respond to certain promotions. -To have a better understanding of each customer. -To take in account customers’ needs and question. -To deliver services or product that satisfies customers. -To interact with customers and analyze these interactions to maximize revenue/ profits and customer satisfaction

Elements and Genre Assignment Example | Topics and Well Written Essays - 250 words

Elements and Genre - Assignment Example It fulfills all expectations of romantic comedy movies without crossing genres. The movie The Imaginarium of Parnassus is an example of a science-fiction movie. Such movies have characteristics of high levels of imagination of things not likely to happen in reality. This movie qualifies to be in this genre since we find this aspect with the images formed. These include; enchanting meadows, mysterious forests that have ladders that go all the way to the sky and floating nymphs. Like the movie above, it fulfills all expectations of movies of this genre without crossing genres. Another film, Moulin Rouge – Silly Love Songs is an example of a music movie. The movie is full of sumptuous music and dance. The setting is the Montmartre Quarter of Paris. This movie fulfills all expectations of the movies of this genre. However, it crosses its genre since it has aspects of romance. It follows the love life of a poet who falls in love with Moulin Rouge meaning its genre can also be a romance

Nursing Health Assessment Case Study Example | Topics and Well Written Essays - 1250 words

Nursing Health Assessment - Case Study Example Basically, the diagnosis and potential nursing intervention in this patient would be achieved through the nursing process that involves a systematic process of deduction based on knowledge. The information and findings in this patient thus would need to be collected, analysed, and validated through this process to reach a nursing diagnosis that sets the basement of the management of the patient (Jarvis, 1999, 23-75). The objective of such assessment process is to collect information regarding the client's health status in order to identify deviations from normal in order to pinpoint actual problem and the risk it poses to the patient's future health (Bickley & Szilagyi, 2003, 31-46). History: The health history is the subjective database for the assessment. Health history also serves to set up the nurse-patient relationship. I started taking the history from the patient. Since the patient is a relative, I needed no introduction. The purpose had to kept in mind while doing this, since this process not only provides information regarding actual and potential health problems, but it is also a tool to recognize the patient's supports and strengths, a medium to identify the needs and necessity for collaborative care (Fuller & Schaller-Ayers, 2000, 53-81). Elements in History: The patient's identification demograp... As much as information in relation to the patient's life style and activities of daily living were attempted to be extracted. The target was to explore in depth the health profile of the person in question (Jarvis, 1999, 79-102). It began from the past history of this patient, starting right from the childhood. This patient had no major childhood illness as far as he remembers. He had no surgeries. Of late, he is having trouble with similar problems of exacerbated cough, fever, respiratory distress, and for this reason he had been hospitalized for several times. He has no other medical problems known to him or does not recollect any other diagnosis for his ailments that had been told by his primary care physician. He has no known allergies to medications, and he has a list of medications that as far as he remembers are azithromycin and aerosol salbutamol inhalers for regular use. He has not been traveling recently, and he was never in the military service. His family history is not s uggestive of any congenital diseases or diseases of familial origin. In the section of social history, he admits that he is smoker for quite a few years. His few attempts as quitting smoking have failed, and he has no plans to quit in the near future. His drinking habit is also from his teens, and he rates himself as a moderate drinker. He thinks there are no adverse effects from his drinking habit, and he finds no reason to think about abstaining from it. The patient has a supportive family, and he finds strength in the family. At present he seeks care due to his exacerbation of symptoms of chronic cough with difficulty breathing. Of late, he is observing that the frequency of such events is increasing. This history

How organisations gain committed employee co-operation. Andrew Essay

How organisations gain committed employee co-operation. Andrew - Essay Example The organization should also enact strict regulations to penalize straying employees (Bettencourt & Brown, 1997). Any organization desiring to have all its employees cooperate to ensure the success of its activities, and maximum productivity should cultivate a positive attitude to the employees. All employees must be treated with the ultimate fairness in terms of salary allocation and promotions based on merit but not some back door operations. This assists to create confidence and trust among the employees for the organization. It also ought to be very open in communicating any new policies or changes in the operation of its systems to ensure that all staff are updated on matters relating to the organization (Welins, 1991). Employees need to be involved maximally in all the activities of the organization. This aspect is critical since it makes them protect all the interests of the organization and work towards achieving the set goals as though they were their own. Each employee will own the ambition of the organization and this way they will cooperate to see that the organization succeeds in all its endeavors. The organization should also support the welfare groups of its employees through either funding some of their club activities or offering support services to the employees in their projects (Deci, Connell & Ryan, 1989). Successful organizations that work closely with their employees must have an organizational culture. This refers to the way the organization’s power structure is designed. The organization should have a well-organized chain of command such that the employees always get the true information concerning the running of the organization system. A well-structured organizational culture runs the system even without much intervention (Campion, Medsker & Higgs, 1993). An organization needs to convince its workers to cooperate in ensuring that it gains national certification in terms of maintaining human rights and the social welfare of

Housing crisis Essay Example | Topics and Well Written Essays - 750 words - 10

Housing crisis - Essay Example Eventually, homeowners fell into foreclosure and delinquency. These mortgages failed to yield returns to lenders, making institutions reluctant to re-evaluate their assets that could dispose of their insolvency. Lack of institutions to purchase loans made the market to freeze making lenders to incur losses they could not absorb. The collapse of the housing market has been blamed on many participants such as potential homeowners, lenders, investors, hedge funds and government interference (Smith & Susan 126). Lenders are responsible for the housing bubble in the United States. They were responsible for lending funds to poor credit people with a great risk of default. The flooding of the market with capital liquidity by the central bank lowered the rate of interest and depressed risk premiums while investors sought opportunities that are risky in bolstering their returns for investment. Lenders at this point had adequate capital for lending and were willing to indulge in more risk to e nable their realization of increased investment returns (Fried 11). Government The housing bubble started with the efforts of the government to expand homeownership to people. The legislation enacted by authorities required investors of government-backed mortgages such as Freddie Mac and Fannie Mae, to guarantee loans to people with poor or no credit and incapable of making down payments. This policy of the Federal Reserve enabled interest rates to maintain lower levels. This eventually made house investments more attractive. Increase in prices compelled mortgage banks to relax standards of lending further. This made prices for homes to increase until the housing bubble began (Smith & Susan 131). Homeowners Potential homebuyers viewed homeownership as a less risky investment. Incentives provided by lending institutions led to the issuance of subprime loans with varying interest rates to households with no or poor credit histories. With the increased demand for houses, prices rose an d more homes built and availed in the market. They believed in price appreciation that would allow them to refinance at relatively lower rates. However, housing bubble erupted and prices reduced significantly. The rest of their mortgages made most of the homeowners incapable of refinancing their mortgages to lower rates since no equity was created as prices for houses fell. The homeowners decided to set their mortgage interests higher making them unaffordable. Most of them had no alternative than to default on mortgages (Fried 14). Investors are to blame for the collapse of housing market just as homeowners. This is because they invested in collateralized debt obligations (CDOs) and were willing to buy them at very low rates over bonds. The lower rates are responsible for the increased demand for subprime loans. Investors bear the blame for the housing bubble since it was their obligation to be diligent while investing and failed to make viable expectations (Fried 23). Banks The len ders increased use of the secondary mortgage market led to increased subprime loans originated by lenders. Instead of holding onto these mortgages in books, lenders sold their mortgages in the secondary market and collected fees that originated from these market. More capital for lending circulated all over eventually increasing liquidity. Demand for mortgages emerged from the availability of assets that accumulated to form securities such as CDOs.

Health Financial Management Essay Example | Topics and Well Written Essays - 1500 words

Health Financial Management - Essay Example The goal that becomes the end in the health financial matters involves the creation of an operational knowledge network. Various opportunities arises that help in the application of a real life situations in matters relating to healthcare. It is also important to note a complete usage of spreadsheet. This knowledge system helps in the compilation of data in the most efficient way (McLean, 2003). Introduction Financial management of the health sector provides an easy approach that streamlines the labor health care intensively. The system of management helps to ensure an increase in the efficiency level, accuracy and reduced labor cost in the entire life of an enterprise. The implementation level provides the best solution if the optimal way is applied in the course of the operation of the business (Latimer, 2012). The National Case mix Scenario The National case under study is an Australian based program that ensures development of the Refined Diagnosis and the related groups. The cla ssification of this form of diagnosis includes the statistical body and the diagnosis centre. The statistical body is involved in the dealing and classification of disease related problems and other bodies. These include the coding standards, classification and intervention body and the modification segment (France, 2001). The model applied at the funding level created an alarming effect with senior members of the health department. This case was felt in the New South Wales with great magnitude. The magnitude emanated from the opposition in the funding process. The hospital association in Australia accepted the idea of funding. Believe in the ideology of better performance evolved from the existence of favorable arrangements at the time. Later, a committee for case mix evolved. It performed the work of determination of clinical changes as per the US regulations. This gave rise to the creation of Australian National and Australian Refined. The entire national case system gets fund fr om the Australian health department. The seventh edition of Australian modification happens to take place at the end of June 2013. Another event will also unfold on first of July 2013. This event will feature under the seventh edition partnership program. The seventh edition will ensure that planning and implementation takes place in the entire phase of the heath management (Willis, Reynolds & Helen, 2008). National Health and Hospitals Reform Commission (NHHRC) Report The birth of COAG is a signaling factor to the NHHRC. The COAG had a meeting that raised important agendas to focus on the NHHRC (Appleby & Aroney, 2012). Some of the recommendations included the requirement on the address of peculiar issues of regulation as a rule in the commonwealth. The Council of Australian Government (COAG) body had an agreement to increase the funding requirements of the state aimed to increase health issues. The funding initiative had a focus on capacity improvement as a main goal. It is impera tively important to appreciate work performed by the COAG (Crase, 2008). The body comprises of on dignitaries including the prime minister and other state dignitaries. The body schedules to have a meeting on April 13 2012 at Canberra. The main agendas at any meeting must revolve at some of the most important issues like the major reforms, delivery of Medicaid and the funding level aimed at the sustainability of the

Property law (land law and law of equity and trusts) Essay

Property law (land law and law of equity and trusts) - Essay Example Section 53 (1)(c)states as follows: The purpose behind setting out this clause was to prevent fraud in hidden transfers of equitable interests and in order that trustees who hold the legal interests are able to identify those equitable interests. There is a conflict that arises in terms of the disposition of the legal owner of the trust as set out in the written instruments vis a vis the equitable owner/s or beneficiaries of the trust, since equity starts out in the form of a measure of â€Å"confidence reposed in some other† which imposes â€Å"a duty or aggregate accumulation of obligations† that connotes some beneficial interest2. Where the disposition of a trust has been set out in writing or by deed, the Courts must give effect to it. In fact, the law of formalities has created inflexibility in some cases and there have been instances where the interests of beneficiaries have been compromised. For example, in the case of Re Diplock3 that concerned the disposition of a trust, the general principle th at was laid down was clarified by Pettitt, who states that whenever there is an initial fiduciary relationship, the beneficial owner of an equitable proprietary interest in property can trace it into the hands of anyone holding the property except a bona-fide purchaser for value without notice4. Property held in trust for a beneficiary is generally meant to be assigned on the basis of equity and though the process of tracing is helpful to locate beneficial interests in a trust, Petitt clarifies that this is only possible to the extent that the fund can be followed and identified; if on the facts of any individual case, such continued existence is not established, equity is helpless.†5†¦..(422 words) (a) Certainty of intention: This is based upon the equitable maxim that equity looks to intent rather than form, as set out in the case of Paul v Constance6, where the Court inferred the presence of a trust in spite

Strategic Corporate Finance Essay Example | Topics and Well Written Essays - 2500 words

Strategic Corporate Finance - Essay Example There are several capital budgeting techniques that can be used by companies; NPV can be defined as the difference that exists between the present value of cash outflows and the present value of cash inflows. The technique is applicable in capital budgeting in the analsyiss of the profitability that is associated with an investment. The analsysis is usually sensistive to ythe future cashflows that are reliable that a project is likely to yield. The technique usually compares the value of a dollar at the current moment in regard to the same dollar in the future. The values must be inclusive of the effects of inflation and the rate of returns that are expectrsed from a project.a project that has a negative NPV should be rejected because the expected project would probably yield to a loss. In the available projects in the case of Yorkshire, both inshore and off shore prohjects should be rejected because they both have a negative NPV ammounty. That will mean that if the company goes ahead with the project, the company will end up getting losses. IRR can be defined as the discounting rate that is used in capital budgeting in an attempt to make the net present value of cashflows from a project equalto zero. The higher the IRR of a project, the more desirable a project is. IRR is therefore useful in the ranking of projecst that may be considered by a company. If all factors are constant, the project that yields the highest IRR should be considered and undertaken. Irr is also termed as economic rate of return. (ERR). Irr can be thought to be the rate of growth that a project is expected to generate. The IRR of a project can be compared agaibnsts the rates that are [prevailing in the securities matrkrt. If a company can not find a project that hjas an IRR that is greater than the retunrs, the company should prefer investing the retained earnings into the market. The working capital of a company is equivalent to the current assets less the current

Contribution of Digital Projections for Approaching Mise En Scene in Contemporary Theatre Performance Essay Example for Free

Contribution of Digital Projections for Approaching Mise En Scene in Contemporary Theatre Performance Essay In this research paper I’m going to describe about theater production technology which it is using digital production and how it is saturate to the mise en scene. Cinematic theater is term of using digital projection in contemporary theatre. That can be briefly described as a fusion of live performance and the magic of the big screen. By utilizing the best dramatic devices that each art form has to covey a story and entertain an audience; the possibilities to create interesting narratives and stage dynamics through the synergy of stage and cinematic design is exciting. Cinematic theatre is a contemporary style of drama that revolves around using pre-edited and live vision sequences to be projected onto screens and surfaces. These sequences are then integrated with the live performance to create dramatic meaning that interacts with the dramatic action on stage. The integrated use of projection during scenes and scene changes allows the stage action to become continuous, therefore creating a suspension of disbelief that engages the audience. In the ever increasing technological environment, more and more information and storytelling is being brought to us through visual images and screens; contemporary audiences are able to read layered visual texts. In developing a creative rationale for the utilization of cinematic sequences in live performance you have to consider various factors; how to use the projected vision without overwhelming the stage performance, creating a theatrical and visual design that enhances the dramatic meaning and the narrative choice between screen and stage action. To guide the creation and production of new work we have developed a description of the elements of cinematic integration for live performance. To accompany the Cinematic Theatre style they have devised a comprehensive creative rationale that we teach to educators and students using the conventions and elements that we utilize to produce visual performance work. Primary Conventions: The basic principle of Cinematic Theatre is to create a continual experience by using visual sequences projected onto screens or surfaces, in conjunction with set design and lives performance to create different dramatic spaces. The cinematic design should be active throughout the performance, to achieve this there are two primary conventions that are used to integrate the stage with the Visual design: Cinematic Backdrop is the live visual environment that works together with live scenes on stage to create a dynamic visual design to enhance the dramatic action. There number of ways to utilize the live backdrop: Cinematic Transitions are the visual sequences between the live stage scenes that allow the performance to continue during scene changes keeping the audience engaged. These transitions work very well with music and the use of popular songs to accompany these cinematic sequences to add meaning and action, especially if the music chosen is representative of the narrative. Visual Conventions: In producing a Cinematic Theatre production there are number visual conventions that can be utilized to create a genuinely integrated performance. Style Elements: When conceptualizing the visual component of a cinematic theatre performance it is important to address the overall style with reference to the script/ narrative/ context. In below describe technologies, which is using for the cinematic theatre. Screens and Surfaces: Traditionally projection has been used on one screen directly behind the stage action, much like a movie screen. With more mobile projectors and screens it is possible to think of new ways to place and project images. A number of screens can be used to create different effects, in What Simon Said? there rear projected screens were used to create the walls of the character’s room as the cinematic background. We envisage being able to create large-scale immersive environments to create distant horizons, urban architecture or multiple images. Stage design allowing the utilization of projected images on surfaces can create a dynamic canvas on which to apply vision. The applications are only limited by your imagination and ability to position the projector. Some examples include: a window space to see outside, a mirror to show symbolic representations of character, floor space to create a pool of water, smoke, curtains etc. Lighting design: It is important when incorporating video into live performance that you consider the effect of lights on the screen surface. One difficulty in setting lights is that they can significantly degrade the brightness and colour of the screen images if there is light either directly hitting or bouncing from the floor onto the screen. One solution is to set the screen up from the floor and placing some blocks/staging in front to block some of the bouncing light. When considering colour gels it is imperative to consider colours used in the screen images and try to match them as well as possible to give a blended effect. Mise-en-scà ¨ne Mise-en-scà ¨ne is a French term and originates in the theater. It means, literally, put in the scene. For film, it has a broader meaning, and refers to almost everything that goes into the composition of the shot, including the composition itself: framing, movement of the camera and characters, lighting, set design and gen earl visual environment, even sound as it helps elaborate the composition. Mise-en-scà ¨ne can be defined as the articulation of cinematic space, and it is precisely space that it is about. Cutting is about time; the shot is about what occurs in a defined area of space, bordered by the frame of the movie screen and determined by what the camera has been made to record. That space, the mise-en-scà ¨ne, can be unique, closed off by the frame, or open, providing the illusion of more space around it. Four aspects of mise-en-scene, which overlap the physical art of the theatre, are setting, costume, lighting and movement of figures. Control of these elements provides the director an opportunity to stage events. Using these elements, the film director stages the event for the camera to provide his audience with vivid, sharp memories. Directors and film scholars alike recognize mise-en-scene as an essential part of the director’s creative art. Conclusion In this research I’m trying to explain ‘contribution of digital projections for approaching mise en scene in contemporary theatre performance.’ In the first part I briefly explain what is ‘Digital projections’, ‘mise en scene’ and ‘contemporary theatre performance’. Mise en scene is French term and it generally use for film appreciation or film criticism. But previously this term use for critic theatre productions. Actual meaning of mise en sence is ‘put in the Frame’. Frame is basically explained in both film and theatre. So I think using term of mise en sence is possible in theatre productions. For creating theatre sets, props and space generally using hard materials. But in this art form those things create by digital projections. This is major development of the contemporary theatre productions. Further more I’m explaining advantages and disadvantages of usage digital projection in this art form. Finally I’m talking about choreographers who use this art form successfully and showing few videos. Basically this is new art form. It is impossible to compare with other theatre performance, which is not using digital projections. Choreographers day by day create new art pieces using projections. So I think this is major occasion of digital media use in society.

The Role of the Leader in Evaluating Data to Improve Quality and Safety Essay Example for Free

The Role of the Leader in Evaluating Data to Improve Quality and Safety Essay The Role of the Leader in Evaluating Data to Improve Quality and Safety Introduction   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Quality and safety has been acknowledged as significant issues in constructing the delivery of appropriate and approachable health care. To improve safety and quality the leader must analyze data and interpret the information to develop s system for clinical performance by supervising, motivating and constructing a quandary solving plan to deal with the scheme of medical inaccuracy. The purpose of this paper is to explain the significance of the responsibility of the leader in evaluation of data to perk up safety and quality aspects.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In the telemetry unit, patients are in an unremitting electronic supervision. Telemetry practice is a very significant tool in hospitals since it helps physicians to examine heart rhythm, heart rate, breathing from different locations in the nursing station. Telemetry is usually recommended subsequent to heart attack, or when a patient is developing some problem or is acutely ill. Data evaluation in the telemetry is very vital because it helps nurses to monitor the patients by reading the bedside monitors or telemetry readouts while evaluating the patients. This will help the nurses and other hospital personnel to respond swiftly to an emergency (Guo, 2008). Data overview   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The average age of patients in the telemetry unit is 72.4 years old, and every patient in the unit has heart disease. The data shows that 68% of the falls were women, who are more susceptible to diuretics. Women are more susceptible to osteoarthritis since bone mass decreases quicker in women as compared to men due to poor nutrition, sedimentary lifestyles and hormonal alterations are therefore more probable of falls. Peripheral sensations dwindle with age and loss of foot affectionate sense in the aged contributes to postural unsteadiness. Postural permanence is an expertise that relies on the harmonization of sensory and motor systems to direct body activities. As component of the aging development people cannot hear, see, feel, smell or taste like they used to do in the early years. The data reveal that fifteen falls in the four-month phase happened between seven in the evening to eleven in the dawn.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Data also reveal that 12% of the patients have secondary diagnosis of disorientation. Confusion in the old age that happens late in the sunset is known as sundowner’s disorder and is amplified perplexity, confusion and is general in telemetry patients. Data reveals that there was only one fall during the eleven pm shift to the three am shift, and on the three to seven shift there was only one fall, the nursing subordinate provides supplementary support for the patients and nurses as well as other basic health care to patients in nursing homes or in hospitals. Data reveals that there were nine falls between 7 in the morning to eleven in the evening. There were seven falls between 11 in the evening to 3 in the morning. And finally there were 14 falls in the 3 in the morning fall to seven in the evening shift. There was a total of 47 seven falls in the 4 months of data evaluation of the elderly people. Some of the old age disorders that causes falls are irreversible, chronic and degenerative ranging from mild to severe hence they require close attention. Appropriate data entry and interpretation is very crucial in the nursing practice. The patients are in diuretics and thus they require constant check up and monitoring so that the doctors can check potassium levels and monitor how the kidneys of the patients are functioning (Murphy, 2012). Quality improvement plan   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Quality health concern is defined as the extent of how health services increase the probability of achieving desired health results and are consistent with existing professional acquaintance. Quality health care should meet the following aims set by Institute of Medicine. The six aims include: efficient, safe, timely, equitable, effective and patient-centered. The process of care measures help to access whether the health concern performs procedures that have been established to attain the aspired objectives and evade those processes that are inclined toward impairment (Murphy, 2012).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The objectives of evaluating health care value are to establish the impact of health care on aspired upshots and evaluate the extent to which health concern adheres to procedures approved by the professional consensus and is unswerving with patient predilections. Measures of safety and quality can follow up the process of quality enhancement initiatives using external standards. Total quality model is another significant strategy since involve teamwork, systems thinking, organizational management, and change and defined processes to create an atmosphere for advancing health care quality (Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK2682/).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Quality improvement is defined as systematic, data-guided operations structured to bring instant advancement in delivering health care in specific settings. Medical errors are usually caused by process or system failures, thus it is vital to adopt process-advancement procedures to acknowledge ineffective care, inefficiencies, and preventable mistakes to persuade changes related with those systems. Quality improvement includes: effects analysis, lean, Plan-Do- Study-Act, failure modes, root-cause analysis, and six sigma models. These techniques involve evaluating performance and using results to update change (Rowe, 2013). Leadership characteristics   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Support and commitment. Leaders should work as a team and always place the patient as the center of care regardless of the prevailing cultural changes. Nurse leaders should be committed to empowering the patients and their families by partnering in their personal care.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Transformational leadership is another quality that leaders should embrace changes in nursing practice. Nurse leaders need to be updated about safety measures of improving safety. Nurses can learn to improve care by learning from errors by incorporating safety procedures in their daily work flow. Summary   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Safety and quality is very crucial in creating the delivery of successful and approachable health care. Quality improvement involves appropriate analysis and interpretation of data to develop a scheme for clinical performance by constructing a quandary solving plan to deal with errors in nursing. Appropriate data evaluation is crucial since nurses are required to respond quickly to emergencies especially if they are attending to old patients.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Aged patients are more susceptible to many diseases especially women. Aged patients experience hormonal changes, poor nutrition and sedimentary lifestyles which place them at high risk of certain disorders. Patients suffering from certain disorders can benefit from telemetry unit services since they will learn about their conditions, their causes and techniques that can be applied to manage those conditions. Patients under diuretics should be attended frequently so that the nurses can monitor their potassium levels as well as the functioning of their kidneys. Quality of health care is very important since it can reduce number of patient falls. References Guo, K. L. (2008). Quality of health care in the US managed care system: Comparing and highlighting successful states. International Journal of Health Care Quality Assurance, 21(3), 236-248. Murphy, W. A. (2012). Improving Patient Safety and Quality: A Focus on Falls. Home Health Care Management Practice, 24(1), 62-64. Rowe, R. J. (2013). Preventing Patient Falls: What Are the Factors in Hospital Settings That Help Reduce and Prevent Inpatient Falls?. Home Health Care Management Practice, 25(3), 98-103. Tools and Strategies for Quality Improvement and Patient Safety. (n.d.). ncbi. Retrieved July 2, 2014, from http://www.ncbi.nlm.nih.gov/books/NBK2682/ Source document

Literature on the Caste system in India

Literature on the Caste system in India There is a vast literature on Caste system in India with a long and diverse background. This chapter aims to review some of the relevant literatures pertaining to the caste system prevailing in India. Different authors might have varied perceptions about this particular topic for discussion. According to Louis Dumont (1980) in his book Homo Hierarchicus which has details about the caste system and its implication, demonstrates that Indian society was structured on a firm notion of hierarchy that was based on the relationship between the pure and the impure. It is more of a religious than a political or economic notion. He defines hierarchy as the principle by which the elements of a whole are ranked in relation to the whole, it being understood that in the majority of societies it is religion which provides the view of the whole, and that the ranking will thus be religious in nature(Dumont,L.1980). He also points out the prevalence of traditional hierarchy which was based on varnas or colours whereby people were divided into four categories namely Brahmins, Kshatriyas, Vaishyas and Sudras and; untouchables are outside the classification. M.N.Srinivas (1962) in his book Caste in Modern India and Other Essays, highlights the part played by caste in democratic processes of modern India in administration and education. The author came across certain conflicting attitudes among the people of the elite class whereby one group wanted legislation to eradicate the social evils pertaining to the caste system and on the other hand, there were people who were not only determined not to fight the evil but also tried to practise this system. In his work he tries to explain the concepts of two social processes namely Sanskritization and Westernization. Sankritization is the part of social mobility as well as the idiom in which mobility expresses itself. This is said to occur within the framework of caste whereas Westernization happens outside the framework of caste. However, Sanskritisation may lead to castes becoming unpopular with their neighbours whereby the leaders of upper or dominant caste may show their bitterness by even to rturing the members of the lower castes. In independent India, the reservations and safeguards granted to the backwards sections especially the Scheduled Caste and Tribes have helped in the upliftment of the lower caste. He also brings into notice the effects of British rule on the caste system which in a way helped in taking over the power previously exercised by the caste panchayats. A new principle of justice was introduced by the British which said all men are equal before the law, and that the nature of a wrong is not affected by the caste of a person who is committing it, or by the caste of the person against whom it is committed (M.N.Srinivas, 1962). This has not been fully followed in the rural areas where caste panchayats are still functioning strongly. The author argues that the Varna system has certainly warped the caste but it has enabled ordinary folks to comprehend the caste system by providing them with a simple and candid system that is applicable to all parts of Ind ia. To the question of can castes exists in the India of tomorrow the author opines that only a minority considers caste as an evil to the whole nation and that this minority is gradually increasing every day. Moreover in rural areas it is possible to come across urbanized young people who consider caste detrimental to healthy relations between people. He concludes by saying that nothing else but the people themselves must understand that caste necessarily means casteism and that benefits it offers are bought at a heavy price for the country as a whole. Taya.Zinkin (1962) in her book Caste Today describes the caste system in India. She considers its origin, the way it works, what democracy is doing to caste and vice versa. In her work she states that caste is not class and that every caste has educated and uneducated, rich and poor, well born and ordinary born. The author also says that caste is not dependent on colour because a Brahmin will not stop being a Brahmin if he is black skinned nor does an untouchable stop being one if he is fair skinned. She also argues that caste is not based on occupation, however various other literatures may not completely agree to what this author states. According to her caste is a way of life which divides society into small groups, each of which lives in a rather different way from the rest. Due to these differences, tiny groups and important aspects of life like marriage take place within them, these groups have immense control of power and thus a better survival. Before she goes into the detail s of castes, sub- castes and untouchability she tries to explain the concept of re- incarnation. It is said that the whole system is based upon a combination of status fixed by birth and rebirth. This means that a persons birth in the existing life depends on the consequences of his deeds done in past life i.e. if one performs his duties well complying with what he is supposed to do then he may be reborn in a better situation or not be reborn at all. Marriage customs vary with castes and sub-castes. Untouchables usually make late marriages unlike the Brahmins who make early arranged child marriages. Finally Tan Zinkin(1962) talks about the beginnings of the breakdown and the loss of belief of the Hindu society. Change of attitudes among the castes and sub-castes were witnessed. More recently, loss of belief has been the result, of the spread of education to the rural areas. With education came an arousing of new expectations, which through much of the Indian peninsula produced a new non-Brahmanical leadership, a leadership which was not only non- Brahmin but positively anti -Brahmin (Tan Zinkin, 1962.pp38). Tan Zinkin has been pretty much argumentative on the concept of caste. She strongly says what caste in not rather than what caste is. The theory about re incarnation has helped me to know more about the birth and rebirth cycle with regard to the caste system. Marc Galanter (1963.pp 544-559) in his article Law and Caste in Modern India focuses on caste and laws pertaining to it during the British rule in India. He describes the way in which the legal rules and regulations affect the caste as an institution. The legal view of caste is explained under three headings namely personal law, caste autonomy and precedence and disabilities. First being legal rights and obligations of a person which is determined by the identity of the caste group to which he belongs. During the British period caste was little used for the occurrence of legal regulation and moreover all castes irrespective of their ranks had to follow the same rights and duties. However caste customs varied when it came to law of succession, law of adoption and law of marriage. Marriages between different castes or varnas were not allowed. Caste autonomy conferred some right to the caste groups to enforce certain rules which were not disturbed by the government. Precedence and disab ilities dealt with the legal interventions with regard to the relations between castes. Courts imposed certain rules such as restriction on the entry of a particular caste into temples. This shows that even though the British did help in reducing the caste discrimination, on the other hand they ended up aggravating it to a certain extent. The author also talks about the independent India where the higher castes have lost their dominance over legal matters and moreover the lower ahs castes have acquired certain government benefits regarding equality and other preferential treatments. Marc Galanter (1963) concludes this essay by saying that British period may be considered as a period ofSanskritzation in legal notion of caste. (1963.pp559) Caste- based oppression in India lives today in an environment seemingly hostile to its presence: a nation-state that has long been labelled the worlds Largest democracy, a progressive and protective constitution; a system of laws designed to proscribe and punish acts of a discrimination on the basis of caste; broad- based programmes of affirmative action that include constitutionally mandated reservations or quotas for Dalits or so- called Untouchables; and a aggressive economic liberalization campaign to fuel Indias economic growth. Says Smitha Narula(2008) in her article Equal by Law, Unequal by Caste: The Untouchable Condition in Critical Race Perspective. The author talks about the caste system and the discrimination attached to it and the inequality witnessed in India today focusing on the caste and gender- based discrimination and its impact on the Dalits of India. Dr.Santosh Singh Anant(1972) in his work The Changing Concept of Caste in India enumerates the psychological aspects of caste, inter- caste relations and of untouchability. He comments on the theory of status consistency and it is defined as the extent to which an individuals rank positions on a given hierarchies are at a comparable level (Rush, 1967). A Brahmin working as peon in an office and an untouchable or anyone from the lower caste working as a senior officer would be an apt example for status inconsistency. This is however happening due to the spread of education. He brings in one of the several views about the origin of caste system which dates back to 1500 B.C with the advent of Aryans from Central Asia. According to Nehru (1960) The Dravdians were the conquered race and Aryans the conquerors. Since the Dravidians were advanced in their civilization, Aryans considered them to be a potential threat to them. This is considered to be one of reasons why Aryans tried to push th e Dravidians to an inferior position and thus created the theory of four- Varnas or the caste system. The author also points out that socio-economic factors such as education, industrialization, and increase in mobility have abated the rate of discrimination of caste system. Sree Narayana Guru the Ascetic Who Changed the Lunatic Asylum into Gods Own Country is a biography written by Murkot Ramunny about a saint who lived in Kerala state in the Southern part of India. Narayana Guru was a philosopher as well as reformer who immensely contributed to the upliftment of lower castes in Kerala. He helped in bringing about freedom of prayer and education to millions of under privileged in Kerala. It is due to his selfless service to the society that Kerala has attained 100 percent literacy rate compared to other states in India. The author in his article informs us that, even the father of the nation, Mahatma Gandhi paid him a visit and took inspiration from Guru for the social Upliftment of the lower casts or Harijans (Untouchables). One caste one religion one god for man was his motto. It is years since I left caste and religion. Even then some people are working on presumption that I belong to their community. As a result, a wrong impression has been created in the minds of the people. I do not belong to any caste or religion. In order that only people who do not belong to any caste or religion should succeed me (Narayana Guru, 1091). This piece of literature has helped me in this dissertation to know more about the caste system prevalent in the state of Kerala. According to Harsh Mandir, in his article Burning Baskets of Shame (2010 August 9.pp3), he illustrates a real incident of manual scavenging which had happened in India couple of years back. The statistics shown by him in this article concerning the number of people doing manual scavenging was about 6.4 lacs according to the Planning Commission in 1995. He describes about a campaign named Safai Karmchari Andolan (SKA) which was started as a non-violent mass resistance to end this hideous practice of Manual Scavenging. This campaign was started by an individual who himself was born into a scavenging family who witnessed this abhorring practice from his childhood. As reported by Harsh Mandir in this article SKA is the first movement to end Untouchability in India. But it should be right to say that this was one of the many movements which had taken place in different part of India during different period. In the article The Indian Caste System by Madhudvisa Dasa (August 9, 2010) he tries to explain the caste system in relation to what has been written in the ancient scriptures. He quotes certain ideas from the Holy Book of Hindus, The Bhagavad Gita. The author sheds some light on theVedas, which says that the Varnas or castes are not differentiated on the basis of birth but my mere qualification (Guna) and work (karma). He assumes that the present caste system has degenerated to the extent that people consider men born in Brahmin families as a Brahmin even if he does not exhibit the qualities of a Brahmin. The author agrees to the fact that one takes rebirth according to his past deeds or karma but at the same time he says that in order to become a Brahmin adequate training is required and that it is not conferred automatically by birth as seen in the present generation. Indias hidden apartheid (UNESCO Courier, 2001.pp27-29); an article written by Gopal Guru and Shiraz Sidhva criticizes the abhorrent caste system in India. The article opens with a note which says Indias ancient caste system persists, subjecting millions to degrading poverty and human rights abuses. Attitudes die hard, despite government legislations to usher in change. They comment on the caste system as a means of deployment by the upper caste to suppress the lower caste and thus attain a monopoly over the wealth, knowledge, power and education. The extent of discrimination was immense that these so called untouchables were forced to use drums in order to announce their arrival so that the upper caste is not polluted even by their shadow falling on them. This article informs us that the term untouchables was abolished in 1950 under the constitution of India but there still exists a glimpse of discrimination against them. India has however tried to reduce the discrimination by reserv ing quotas and reservations for the lower castes in education and for government jobs. Caste in doubt: The Indian Census and Caste (2010.June 12, pp46), an article which had been recently published in The Economist has details about the reservations and quotas being introduced for the lower castes. This article also brings into notice the issue relating to the inclusion of caste system in the census which is to be declared in the ten yearly plan in 2011. However this had been faced with criticisms because since 1931 India has not counted caste in the census. Moreover it is impossible for it be included in the census because Indias caste system has not only the four Varnas but also various other sub-castes which may not be evidently recognised by the authorities. In spite of certain obstacles, the economic growth of the country has contributed to the lessening of discrimination on the basis of caste because a number of individuals have moved from the rigid social surroundings to the urban towns and cities in search of jobs where family background is irrelevant. Many Ind ians are becoming caste- blind and marrying across caste lines. Anidhrudda, a 20 year old software engineer in Calcutta, says his inter-caste marriage was no big deal. But even he concedes that there are limits. If he had married a dalit, he says, my family would not have been able to face the society' (The Economist, 2010.pp46). Leaders: Untouchables and Unthinkable; Indian Business (The Economist.2007.pp17) is an article which highlights the point that says that Indian business does not discriminate against the Untouchables or lower castes. Moreover, it condemns the practice of reservation in private sector because it would damage the whole business system. Responsibility for lower castes lack of advancement does not lie with the private sector. There is no evidence that companies discriminate against them. The real culprit is government and the rotten educational system it has created (The Economist.2007.pp17).It is not possible to have reservations in Business like they have it educational systems. This article says that as people get richer their concern about the caste fades. Nowadays middle class Indian families are to be seen marrying outside their caste than the rural poor and less likely to wrinkle their nose at a Dalit. Harold A. Gould in his work The Adaptive Functions of Caste in Contemporary India (1963.pg427) informs us that caste has not fully disappeared even with the advent of modern technology and other social structural changes. His research found out that in rural areas, the existence of caste in the form of ritual purity, occupation, and system of hierarchy still exists in its own way. In contemporary India, however caste system has not disappeared completely but has declined in the urban areas among the educated middle class families. From the above review of Literature and from various other reliable sources it can be understood that it is not possible to witness an India without a small aspect of Caste system. This is because it has been deeply rooted in the minds of Indians since ages and it still continues in certain spheres of their life. Caste system has been a topic of great interest to the Westerners as it fascinates them about the two ideologies- of caste system being important and not being important, existing within the same country and people. Recent articles from The Economist which are mentioned above, mainly talks about the reservations and quotas based on caste rather than discriminating against them on the basis of ritual purity and occupation. However it is not completely true to say that caste system has vanished from the Indian society. Educated Indians know that caste exists, but they are unclear and troubled about what it means for them as members of the society that is a part of the modern w orld. No one can say that it is easy to give a clear and consistent account of the meaning and significance of caste in India today (Fuller.C.J, 1996.Caste Today.pp153)

Analysis Of Thomas Hardy?s The Darkling Thrush :: essays research papers

Thomas Hardy’s The Darkling Thrush, is a poem full of much sorrow. It is dark and bleak, just as it’s title is. Although it is so unhappy, it is also very deep. This poem is one of the many example’s of Hardy’s talent.   Ã‚  Ã‚  Ã‚  Ã‚  The poem is a lyric, with a rhyme scheme of abab. It is written in iambic pentameter, and it consists of quatrains. It is talking about a lack of faith.   Ã‚  Ã‚  Ã‚  Ã‚  Hardy begins his poem talking about his setting. It was winter, and it was cold and dark. It seemed lonely, and anyone would have rather been inside. It looked ugly out there, and even the sky and the frost was unattractive. It was a very depressing place.   Ã‚  Ã‚  Ã‚  Ã‚  He continues talking about the setting, but begins to talk about with it makes him think of. He feels that everything around was dead, and the wind sounded like a moan. The world seemed like it used to be alive, but now it’s just small and old. He thought that everyone around him felt the same way. Even though he felt this, he still somehow felt alone.   Ã‚  Ã‚  Ã‚  Ã‚  All of a sudden, it heard a voice coming from above. At that instant, all that was ugly appeared beautiful. All whom he thought felt the world was dead, are now seeing it for a second time. All was good, and everyone was happy. Still, Hardy felt the same. Instead of thinking things were beautiful, he thought things had gotten worse.   Ã‚  Ã‚  Ã‚  Ã‚  He felt there was no use in being happy. The things that seemed ugly didn’t really matter much to him. He felt even more scared and alone than before. The air seemed happy, and all were blessed with hope. Hardy still saw no hope. Analysis Of Thomas Hardy?s The Darkling Thrush :: essays research papers Thomas Hardy’s The Darkling Thrush, is a poem full of much sorrow. It is dark and bleak, just as it’s title is. Although it is so unhappy, it is also very deep. This poem is one of the many example’s of Hardy’s talent.   Ã‚  Ã‚  Ã‚  Ã‚  The poem is a lyric, with a rhyme scheme of abab. It is written in iambic pentameter, and it consists of quatrains. It is talking about a lack of faith.   Ã‚  Ã‚  Ã‚  Ã‚  Hardy begins his poem talking about his setting. It was winter, and it was cold and dark. It seemed lonely, and anyone would have rather been inside. It looked ugly out there, and even the sky and the frost was unattractive. It was a very depressing place.   Ã‚  Ã‚  Ã‚  Ã‚  He continues talking about the setting, but begins to talk about with it makes him think of. He feels that everything around was dead, and the wind sounded like a moan. The world seemed like it used to be alive, but now it’s just small and old. He thought that everyone around him felt the same way. Even though he felt this, he still somehow felt alone.   Ã‚  Ã‚  Ã‚  Ã‚  All of a sudden, it heard a voice coming from above. At that instant, all that was ugly appeared beautiful. All whom he thought felt the world was dead, are now seeing it for a second time. All was good, and everyone was happy. Still, Hardy felt the same. Instead of thinking things were beautiful, he thought things had gotten worse.   Ã‚  Ã‚  Ã‚  Ã‚  He felt there was no use in being happy. The things that seemed ugly didn’t really matter much to him. He felt even more scared and alone than before. The air seemed happy, and all were blessed with hope. Hardy still saw no hope.

Descriptive Essays - The Good Old Truck :: Descriptive Writing Examples

The Good Old Truck    My dad bought his red Dodge Dakota truck in 1995. When he got the truck it had already hit a deer and two cows. Since he has owned it, its value has gone down considerably, even though he has spent more money fixing it than he paid for it. If it was worth as much money as it has cost to keep it running we could sell it and buy a new car. It is red with a stripe down one side-- yes, only one side, the other side has no stripe, I have no idea why this is. There is also a huge dent above the right hind wheel that occurred when a horse tried to jump in the back of the truck. The new, improved, revamped bumper is bent slightly down from the deer and other things that it has hit.    The back of the truck is mostly full of my dad's horse shoeing stuff. It is in no way neat or in any kind of arrangement. There are always empty horseshoe boxes piled to the brim. Underneath the boxes, balls of twine are entangled in old non-usable horseshoes. If you get inside of the truck, you enter a whole different place than the outside world. Notice that I said if you get in; what I mean by this is you can't get in through the passenger side unless someone opens it from the inside. The driver's side door doesn't open all of the time, and when it does you can't possibly slam it hard enough to get it to shut all of the way. Most of the time the passenger side is overheaped with trash, mostly empty pop bottles and cans. Inside it usually smells like horses. My dad shoes horses for a living, so the smell is on him and then is transferred to the seats and anything else that he touches. Also, he keeps his apron in the cab of the truck and it definitely smells like horses. Once in a while when I get in, I get a sniff of a mixture of vinegar and dust. The smell of vinegar comes from the homemade fly spray that my dad makes, and the smell of dust is from all of the dirt that is that has gathered in the corners on the dash. Once I finally get past the aroma of the truck I proceed to turn the key and hope it will start.

Universal Acids in Fairy Tales :: Dennett Civilization Essays

Universal Acids in Fairy Tales Dennett's idea of universal acid can be found in many aspects of human civilization. Darwin's universal acid was released into the scientific world as other forms of acid were being released and eating away at foundations society had taken centuries to set up. With the foundation quickly crumbling it became the task of several self selected individuals to patch up the cracks that were quickly becoming giant holes. Universal acid is an idea or thought that has the potential power of disintegrating long held beliefs or truths. " Darwin's idea cuts much deeper into the fabric of our most fundamental beliefs than many of its sophisticated apologists have yet admitted, even to themselves" (Dennett 18). But it can also be an idea which has the means of molding societal norms through its mere existence. An example of this would be fairy tales especially those written by The Brothers Grimm. These stories were not treated as a lethal form of universal acid because they were used to create social norms. In the fairy tales little girls and boys learned how to be women and men. They were also taught the rules of engagement for this new and diverse wilderness called civilization. The fairy tales and other such stories transcended culture and language. All over the world there are variations of Cinderella and other popular fairy tales. The universal acid in these stories was used as a means for eradicating inappropriate or deviant behavior. The acid shaped and molded what made good little girls and boys. Those who were outside the parameters set by these stories would, according to the fairy tales themselves, meet with horrible consciences. They would either not be chosen by the prince or would not receive the award that awaited the good girl. This is displayed in Grimm's rendition of Cinderella's dying mother's words "Dear child, be good and pious, and then the good God will always protect you, and I will look down on you from heaven and be near you" (Grimm 121). Being good is never enough. In order to survive happily in the new wilderness and individual would have to be not only good, but pretty. Beautiful, would be preferred, but being just pretty could be utilized to the individual's and their family's advantage. Through these fairy tales beauty is equated with meekness and even temperedness. These things are then used as commodities to bartered the family's way up the societal ladder and therefore increase their chances of survival in civilization.

Political Maharashtra

Politics of Maharashtra After India's independence, most of Maharashtra's political history was dominated by the Indian National Congress party. Maharashtra became a bastion of the Congress party producing stalwarts such as Yashwantrao Chavan, Vasantdada Patil, Shankarrao Chavan, Vasantrao Naik, Vilasrao Deshmukh and Sharad Pawar. The party enjoyed near unchallenged dominance of the political landscape until 1995 when the Shiv Sena and the Bharatiya Janata Party (BJP) secured an overwhelming majority in the state to form a coalition.After a split in the Congress party, former chief minister Sharad Pawar formed the Nationalist Congress Party (NCP), but formed a coalition with the Congress to keep out the BJP-SS combine. Prithviraj Chavan of Congress party is the current Chief Minister of Maharashtra. Maharashtra, 1960-1971 Establishment of the State : In 1956 the Bombay State ceded Kannada-speaking territory to Mysore, but gained Marathwada (Aurangabad Division) from Hyderabad State a nd Vidarbha (Amravati and Nagpur Divisions) from Madhya Pradesh & Berar.In 1960, Bombay State was split into the States of Gujarat and Maharashtra. Administration : From 1962 to 1979 Maharashtra was administrated by an Indian National Congress (INC) led government Annals : 1960 : Bombay State split into Gujarat and Maharashtra; Bombay capital of Maharashtra, Marathi provincial language 1960 : Nagpur Pact; Nagpur (Vidarbha) elevated to second capital of Maharashtra; legislative assembly meets here for two weeks in December every year 1961 : communal violence in Nagpur (BBoY 1962) 962 : state election; INC formed government 1966 : communal incidents in Maharashtra (BBoY 1967) 1966 : Shiv Sena (SHS), Maharashtra Hindu party, founded 1967 : state election; INC formed government 1968 : Hindu-Muslim riots in Aurangabad and Nagpur (BBoY 1969) 1969 : India's first nuclear power station at Tarapur became operational (BBoY 1970) Social History : In 1961 the population of Maharashtra was 39. 9 million, in 1971 50. 3 million. The Statesman's Yearbook, based on the census of 1971, gives the literacy rate for Maharashtra in 1971 as 39. %; in 1961 80. 2 % of the population were Hindus, 7. 6 % Muslims, 7 % Buddhists. Government, Politics and Judiciary Maharashtra is one of the most advanced states in India, the second most populated state and the third largest state in India. The government, politics and judiciary of Maharashtra is quite similar to those of the other states. The state of Maharashtra is governed by the Governor and the Chief Minister. The Governor is the nominal head of the state and the Chief Minister is the Head of the government.He is the head of the political party which has the maximum number of seats in the State Legislative Assembly. The State Legislative Assembly is also known as the Vidhan Sabha and it is situated in the capital city of Maharashtra, Mumbai. The Chief Minister has all the executive powers which he can execute taking the advice of his c ouncil of ministers. The government of Maharashtra is aided by a bicameral parliament, the lower house and the upper house – the Vidhan Sabha and the Vidhan Parishad.At present the Chief Minister of Maharashtra is Vilasrao Deshmukh from the Congress Party. The political party which holds the maximum number of seats in the Vidhan Sabha at present is the NCP which had formed the government with a coalition with the Congress. The state of Maharashtra has been nominated 19 seats in the Rajya Sabha and 48 in the Lok Sabha. Commissions : The four commissions of the government of Maharashtra are the State Election Commission, Maharashtra Public Service Commission, Union Public Service Commission, and Staff Selection Commission.These commissions have been formed to fulfill certain special responsibilities such as conducting exams which are related to government jobs. The State Election Commission: has the responsibility of taking care of the election chores in the state. There is a s tate election commissioner who is appointed on the basis of certain qualifications. Maharashtra Public Service Commission: the MPSC consists of examinations which are scheduled for the posts of Judges of the Co – Operative courts, Assistant Director, Special District Social Welfare Officer, Medical Officer.This commission fixes the dates of the examinations, the syllabus for the examination, the schedule for the interview and other details in connection with the examinations. Union Public Service Commission: the most important function of the Union Public Service Commission is the recruitment of services through written examinations and interviews, advising the state government on the recruitment of personnel, disciplinary functions, other miscellaneous functions regarding pensions and reimbursements of legal expenses. Staff Selection Commission: he function of the Staff Selection Commission of the Maharashtra government is to select staff of the Group B and technical staff o f the Group C in the Ministries or Departments, Government of India offices, Election Commission and the Central Vigilance Commission. The Commission is responsible for formulation of policies which might assist in conducting the examination smoothly. Government Departments : Maharashtra government is dedicated towards serving the citizens and for that purpose it has delegated the responsibility to the various departments of the government.Each department takes care of the different needs of the inhabitants. Apart from the government departments, the government of Maharashtra is assisted by the Boards and Corporations in the fulfillment of its duty. The Government Departments and their functions are: Agriculture Department Co-operation Department Directorate of Medical Education and Research (DMER) Directorate of Technical Education, Maharashtra Directorate of Vocational Education and Training (DVET) Employment and Self Employment Department, Maharashtra Finance Department, Maharash traFood, Civil Supplies and Consumer Protection Department Forest Department Home Department Irrigation Department Public Works Department (PWD) Vidhan Sabha : The Vidhan Sabha of Maharashtra is the lower house or the House of the People. The total strength of the House is 289 members and the term of office for the members is five years. Under unusual conditions the House may be dissolved. It consists of members who are directly elected by the people of Maharashtra. There are certain qualifications required to be the member of the Vidhan Sabha which are: To be a citizen of IndiaTo be not less than 25 years of age To be mentally sound and not bankrupt To have an affidavit of not having any criminal procedures against him. Mumbai High Court : The highest body of the Maharashtra judiciary is the Bombay High Court under which there are the Subordinate Courts which serve the districts and the City Civil Courts. The Bombay High Court can exercise original jurisdiction over the state of Ma harashtra, Goa, Daman and Diu. It has benches in the cities of Bombay, Aurangabad, Nagpur and Panaji in Goa. The Bombay High Court can exercise both original and appellate jurisdiction in Bombay.The Bombay High Court can have maximum of 64 judges. The judiciary of the state of Maharashtra offers legal aid services in all its benches. The Lokayuktas and the Upa – Lokayuktas form the subordinate courts of Maharashtra. the benches of the Bombay High Court in the cities also serve as the subordinate courts in the state. Other than that there is the Maharashtra State Legal Services and Authority department which provides all the necessary information about the important names and contact numbers related to the judiciary services. Maharashtra Politics : Current ScenarioIndia is the biggest democratic country in the world. Indian democracy provides the right of vote to its citizens to elect the government of their choice after every period of five years. However, some times unfortun ately the situation rises when the ruling government looses majority in the house and vote of non-confidence is passed by the opponent party, and if the ruling party is not able to win the vote of non-confidence the house has to under go the mid-term elections. This situation may rise at the Lok Sabha in centre or at Vidhan Sabha or State Assembly in state.The major political parties dominating Indian Politics from the last few decades have been Indian National Congress and Bhartiya Janta Party besides them there are various regional parties at state level which play an influencing role in the political scenario. These parties however do not have their threshold in whole country but they have their impact on the politics at state level. These parties are the ruling parties in some of the states and in some states they act as an alliance of the party in rule. The politics of Maharashtra is not an exception to it where apart from the two major political parties i. e. , Indian

Why I Love Disrespecting My Elders Essay

Coming from a Filipino family, my parents taught me to use â€Å"po† and â€Å"opo† every time I will be talking to elders and of course, to never dare to talk back— constantly telling me that these show respect. In addition, my former teachers would also repeat to me that I should always respect my elders. Since I was too young then and still incapable of thinking thoroughly, I used to believe that was the right thing to do. It was a good thing I realized it is not. Do not get me wrong. I value the word respect a lot that I see it as if it is something sacred. Respect for me is the third most precious, priceless gift a person could possibly give to someone (no matter what their age is), next to love and time. Therefore for me, earning one’s respect is a privilege. A privilege that should only be granted to those people who truly deserve them; a privilege that could only be gained if one has done an act worthy of praise and admiration. Unfortunately, many Filipinos think of respect as something that it is mandatory to give to anyone who is older than them. But does it feel right showing respect to people you have seen doing unjust things to others only because they are older? Because in my case, it surely gives me a nausea when I am expected to greet a teacher â€Å"Good morning!† when I already heard her telling snide remarks to one of her students before. I also disrespect people who are in position but clearly have no idea of what their job is about and what they should be doing. I have encountered a number of secretaries or persons in authority who would converse with me on formal matters and would speak to and address me as if I was just their high school friend, their little sister, and the worst of all, was one of their maids. As persons in authority who are engaged to talking to people every day, they should be mindful enough of how they would treat their clients. No matter how high one’s position is, I would never respect him if he acts like an uneducated person who is rude, arrogant, and impolite. And if in case he gets hurt by my usual disrespectful acts—being frank and straight-forward of my thoughts—I would never apologize, because he needs to know that what he was doing with his clients is wrong, and someone has to point it out to him, no matter how harsh it may sound. Lastly, I disrespect them because they are not always right and they could be corrected. Being older does not mean one is already more intelligent, although they could be wiser due to their  experiences, but still there is a possibility that some of today’s generation is smarter than of their parents’ generation. So I believe that letting the elders do away with their wrong philosophies in life would do no good to any side of the parties. I believe that having the courage to disrespect my elders does not only mean that I could step up for myself and express my opinion on what I think is right, but also it could help the elders to think and reflect more on their views of things, which for me is a good thing. To sum everything up, all I want to say is: the reason why I love disrespecting older people is because I care for them. I want them to become better individuals for themselves and for the people they are interacting with every day in their own personal lives. All that for the hope that someday, everyone would become aware of how they affect their community and see their mistakes and realize what they must do to become better citizens of this country.

Performance Management & Reward System

Performance Management â€Å"How I get my people to do what I want them to do, in the way I want them to do it! † Performance management (PM): Organisations that take performance management seriously, manage a range of different but inter-related topics: †¢Mission †¢Vision †¢Strategy †¢Business plans †¢Values (how people should and should not behave) †¢Culture in which improving performance is valued and developed †¢Monitoring of performance – at individual, unit and Team levels †¢Feedback of that monitoring to staff †¢Clear goals †¢A set of competencies Appraisal discussions †¢Personal development (training, coaching, reading, sittings etc) †¢Management development †¢Good job design †¢Team working (interaction and mutual responsibility) †¢Extrinsic reward and recognition (basic pay, performance pay, awards, saying ‘well done’)†¢Intrinsic rewards (the satisfaction from doing a w orthwhile job reasonably well) †¢Effective remedies for under performers. Performance management levels: †¢Organisation †¢Department †¢Unit †¢Team †¢Individual Data collection for PM: Data is collected at four levels: Inputs: Staff time, budget, data, consumables, energy, and equipment †¢Processes: Support, sales, teaching, research, paperwork, IT, purchasing etc. †¢Outputs: Customers served, bills paid, items sold, students helped, degrees awarded, research written up †¢Outcomes: Profit in a commercial enterprise or service delivery in a service organisation (usually assessed through customer satisfaction).Rules for monitoring performance: (a) Objective: †¢Introduce monitoring as one part of a bigger drive to improve customer experience. (b) Positive: †¢Seek information to improve the customer experience and not to blame people. c) Involvement: †¢Involve responsible people to work on the monitoring, as a part of their driv e to improve the customer experience. †¢If you choose items to monitor and impose those, staff will probably be de-motivated and performance will drop. †¢Treat your staff as professional, responsible and motivated (d) Outcomes: †¢Measure outcomes in preference to outputs. (Governments are obsessed with outputs – numbers of patients treated, lengths of waiting lists, numbers of students receiving degrees, numbers of children who can read and write etc). (e)Tough: Challenge those who like the fuzziness of not knowing how they are doing. (f) Choosy: †¢Pick only the most important factors to monitor as too many measures will be Counterproductive. (g) Numbers: †¢Measure performance numerically, by getting the customer to grade them on a scale 0 to 5. (h) Benchmark: †¢Use the results as your baseline or benchmark, from where you can improve. (i) Communicate: †¢Make sure the targets are known, understood and accepted. (j) Reliable Use reliable sour ces of data. HIGH PERFORMANCE WORKING High performance working (HPW): The four elements of HPW are: )Employee autonomy and involvement in decision making †¢Develop flexibility of skills †¢Team working to give variety and responsibility. 2)Support for employee performance †¢Appropriate selection and recruitment processes (finding staff at all levels who will support a high performance culture) †¢Comprehensive induction programmes †¢Sophisticated and wide training†¢Integrated and wide ranging performance management †¢Emphasis upon work-life balance. 3)Rewards for performance †¢Offer a career not just a job †¢Harmonised terms and conditions †¢Pay that is competitive with other employers Rewards linked to individual and team performance 4)Learning †¢Plenty of effective communication †¢Quality improvement teams †¢Lean systems (this can be expanded upon at the workshop) †¢Spending on training. Details will vary from org anisation to organisation. Why HPW: Because if you are not driving up performance: †¢Staff motivation will be lost †¢Quality, quantity and innovation will decline †¢Pressure to reduce your prices will grow or †¢Customers may simply stop buying your goods or services altogether or †¢Competitors may take your work. What does this mean in practice?Employee autonomy and involvement †¢Develop flexibility of skills †¢Team working to give variety and responsibility Support for employee performance †¢Appropriate selection and recruitment processes (finding staff at all levels who will support a high performance culture) †¢Comprehensive induction programmes †¢Sophisticated and wide training †¢Integrated and wide ranging performance management †¢Emphasis upon work-life balance Rewards for performance †¢Offer a career not just a job †¢Harmonised terms and conditions †¢Pay that is competitive with other employers Rewards linked to individual and team performance. Learning †¢Plenty of effective communication †¢Quality improvement teams †¢Lean systems (this can be expanded upon at the workshop) †¢Spending on training. According to 2004 research, by the Engineering Employers’ Federation and Chartered Institute of Personnel and Development, effects of HPW are: †¢About 20% of increases in productivity and profit in manufacturing †¢Increased job satisfaction and commitment: quality, quantity and innovation †¢Employees more likely to say ‘a great place to work’ †¢Increased earnings potential for employeesImplementing high performance working Things that may need to be addressed are: †¢Getting top management’s commitment, particularly to resource, to communicate and to demonstrate the required behaviours. †¢Getting the resources HPW needs (both financial and risk taking e. g. new reward structures). †¢Carrying out team and in dividual appraisals that make a real difference. †¢Seeking and rewarding discretionary behaviour (Ability x Motivation x Opportunity = AMO). †¢Allowing employees to re-design jobs to maximise interest and challenge. †¢Changing existing strong cultures Increasing levels of trust between management and employees. †¢Getting staff to be understand about organisational performance †¢Involving employees in design and implementation of HPW. †¢Integrating initiatives, so they reinforce each other, therefore: ? Implementation is in bundles ?Staff understand it and show commitment ?Other organisations are used as benchmarks ?Continuous improvement is developed. THE CONTRASTING OBJECTIVES OF THE EMPLOYER AND THE EMPLOYEE †¢Ã¢â‚¬ËœThe employer wants as much productivity for as little cost as possible, whilst the employee wants as much money for as little effort as possible. †¢Life is more complex than this, but this is a useful start! This is the left win g pluralist approach. †¢The right wing unitarist approach is ‘Prosperous employers make prosperous employees. ’ What is the employer trying to get out of the employee?Principally, an employer wants three things from employees: †¢Quantity (productivity) †¢Quality (producing good work with low wastage) †¢Innovation (finding new and better ways to get the work done). But there are also management issues: †¢Cost †¢Control (of cost and of the employees) What do the elements of good performance look like? We now talk about ‘discretionary behaviour’ i. e. the voluntary effort people put in, over and above the bare minimum, below which they will get into trouble. †¢Employers seek discretionary behaviour and good organisations will establish performance management processes to generate it. It is normally expressed as: Discretionary behaviour = ability x motivation x opportunity †¢If the value of any component on the right is z ero there will be zero discretionary behaviour.†¢Ability is the assumption that people want to apply for jobs, have their attributes recognised and are willing to learn new skills. Motivation assumes that people can be motivated to use their ability in a productive manner. †¢Opportunity assumes people will perform well, engage in high-quality work and participate in wider activities, such as team initiatives or problem solving, if they are given the opportunity to do so. What are the employees’ objectives? This will vary from person to person. Work published by Guest and Conway (2001) on the psychological contract suggested the most common were: †¢A reasonably secure job †¢Fair pay for the work done†¢A career †¢Interesting work †¢Fair treatment by managers †¢Equality of treatment To be kept informed about changes affecting them †¢Involved and consulted about changes affecting them REWARD AND MOTIVATION †¢Motivation is concerne d with WHY people do or refrain from doing things. †¢A motive† is a need or a driving force within a person. The process of motivation involves choosing between alternative forms of action in order to achieve some desired end or goal. †¢As the following formula shows, goals can be tangible – such as higher earnings – or intangible – such as personal reputation or prestige. Motivation at work: We can divide motivation at work into internal and external motivation. a) Internal motivation†¢This is related to the work, where there is a close identity between the task itself and the human needs, e. g. where a cabinet-maker or motor-fitter derives satisfaction from a job well done. (b) External motivation †¢This is independent of the task i. e. the task is merely a means to an end; for instance, when a person works on an assembly line to get high wages. †¢Clashes of interest are resolved in the traditional manner by offering financial in centives and/or threatening the loss of employment – providing external motivation. This traditional â€Å"carrot and stick† idea still lingers – the carrot often being money and the stick, fear. Money: The â€Å"great motivator†. It is a fact that most people go to work because they get paid to do so. However, this basic need for money will only make a worker turn up and do the acceptable minimum. There are a range of other â€Å"carrots† – or positive incentives – offered as an incentive to work, or to particular types of performance, including welfare amenities, holidays, etc. Fear: The â€Å"big stick† theory is rather outdated now, but it is still occasionally appropriate to motivate people through fearIntrinsic and extrinsic motivators: †¢Intrinsic reinforcements of behaviour, which are â€Å"inside the individual† reward feelings, like finding work interesting, feeling appreciated, etc †¢Extrinsic reinfo rcements of behaviour, which are the outside influences and rewards such as money, extra holidays, company car, etc; Problems in work role: (a) Alienation: †¢Psychologists use this term to refer to the feelings of an individual when they are estranged from their situation at work. E. g. the salesperson forced to sell goods in which they have little belief or confidence. b) Anomie: (lack of the usual social or ethical standards) †¢The causes of anomie are to be found in the confusion that arises in large organisations. The individual may be faced with pressures and problems at work that they do not fully understand. (c) Status: †¢Social status refers to the amount of respect paid to an individual. A work role can confer prestige upon a person.Status may be perceived through the possession of symbols, e. g. salary, title of job, work surroundings, dress, company car, etc. †¢Many modern theorists are becoming convinced of the value of the Japanese approach of reduci ng status differences, e. g. veryone to wear the firm’s uniform; single canteen; parking and toilet facilities for all staff, etc. (d) Stress: †¢Psychologists define stress as strain experienced by an individual over a period of time, which impairs the ability of the individual to perform their role. †¢Stress can produce physical or mental symptoms and can be generated by pressures and problems in the work situation. Managers view of motivation: F W Taylor was an early proponent of the dictum that workers should share the same goals as those of the organisation, and the way to achieve this was through the application of scientific management principles.The basis of this approach lay in the following principles. †¢Planning †¢Time and motion study †¢Incentives †¢Working conditions †¢Training The essence of the practical application of the scientific approach is to try to reconcile the needs of the organisation and the needs of the individual. Individual and Organisational Needs: Factors that improve an employee’s level of job satisfaction are: †¢Responsibility †¢Challenge †¢Self-improvement and personal growth †¢Recognition †¢Sense of achievement NEED THEORIES OF MOTIVATION Maslow’s Hierarchy of Needs:Hierarchy of Needs D C McClelland’s theory: D C McClelland is another theorist who, from the early 1960s, was concerned with the analysis of human needs. He concentrated on three key needs: i)Need for affiliation: The need of human beings for friendship and meaningful relationships. ii)Need for power: Some people seek power in their work situations; they wish to make a strong impression on people and events. iii) Need to achieve: To many people, the sense of â€Å"getting on†, progressing or being promoted, is very important. Frederick Herzberg’s Two-factor Theory: Frederick Herzberg, writing in the late 1950s and early 1960s, identified two distinct sets of needs in individuals working in organisations: the need to avoid pain and discomfort and the need to develop psychologically as a person.Herzberg proposes several ways in which a higher level of motivation might be promoted: †¢Good quality training: the more a person can do, the more that person can be motivated. †¢Focus on quality of communications, rather than quantity: communication should be direct whenever possible. †¢Job rotation: improving the variety of tasks and responsibilities. †¢Job enlargement: making a person capable of more. Job enrichment: creating meaningful, interesting work. Herzberg believes that it is difficult or impossible to achieve if the job is basically dull, repetitive or uninteresting Douglas McGregor developed a typology of two opposed views about employee behaviour, related to Maslow’s categories of need and considered their implications for management and motivation.The two views are known as Theory X and Theory Y. (a)Theory X â⠂¬ ¢This traditional approach of management, which accepts the worker as a lazy, grasping individual, who must be bribed or coerced into working, McGregor called Theory X. It rests on the following assumptions: The average human being dislikes work. †¢The average human being will avoid work whenever possible. †¢Not only is the average employee lazy but they also lack ambition and do not wish to take on responsibilities. †¢Because of the above characteristics, employees must be strictly controlled and directed. †¢Control of employees must be backed by coercion and threats, if the objectives of the organisation are to be achieved. †¢The average person prefers to be directed and not to have to think deeply for themselves in the work situation. (b)Theory Y McGregor then put forward the set of assumptions that modern managers should act upon.He calls this Theory Y. †¢The physical and mental effort people put into work is a natural human response; it is simil ar to the effort individuals make in games and sport. Hence, work can be enjoyable. †¢Employees do not have to be controlled or threatened; they have reserves of self control and self-motivation †¢Given the opportunities and training, employees will not only take, but also desire and seek, responsibilities. †¢Employees have reservoirs of imagination, creativity and ingenuity and given the right environment and encouragement, they will use these to help solve problems in the work situation. In some modern organisations the potential of employees is not fully utilised; not only is a waste of resources, but it also causes frustration among the workforce. Hence, when workers do not co-operate to achieve organisational goals, the fault may lie in the structure of the organisation rather than in the workers. Ouchi’s Theory Z †¢William Ouchi agreed with the basic ideas put forward by McGregor’s Theory Y and related these to certain of the ideas he detected in Japanese organisations. †¢Ouchi’s theory argues that participation is a crucial motivator.Employees will be motivated to higher levels of performance if they are involved in meaningful participation in decision making in their organisation. PROCESS THEORIES OF MOTIVATION Difference between a content theory and a process theory: †¢Content or need theories suggest that there are universal needs that all humans have for example security, socialisation, self respect etc. †¢Process theories do not look at the content of the motivational package but at the mental processes that we go through when faced with a situation. Process theories Expectancy Theory:Expectancy Theory is a cognitively based motivational theory, put forward by Victor Vroom. According to this theory the strength of a tendency to act in a certain way depends on the strength of our expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to us. Attrac tiveness †¢This is the importance we place on the potential outcome or reward that can be achieved on the job. This will consider the unsatisfied needs of the individual. Performance-reward linkage †¢This is the degree to which we believe that performing at a particular level will lead to a desired outcome.Effort-performance linkage †¢The probability that we perceive that exerting a given amount of effort will lead to performance. The theory can be expressed by the formula: †¢Motivational force (F) = Valency (V) ? Expectancy (E) †¢Valency is the value of the outcome to the person; expectancy is the perceived likelihood of the outcome. Porter and Lawler †¢Porter and Lawler developed expectancy theory in the 1970s. They suggest that the amount of effort (motivation and energy exerted) put into work depends on: †¢The eventual reward †¢The amount of effort necessary to achieve that reward †¢How probable it is that the reward will be forthcomi ng.Attribution theory Kelley’s attribution theory examines the way in which people explain success or failure and the impact on subsequent motivations. Four variables are frequently used: †¢Ability †¢Effort †¢Task difficulty †¢Luck Handy’s motivational calculus Handy looks at motivation as though when a person takes a decision, they give attention to three sets of factors: (a) The individual’s personal needs (b) The desired outcome or results (c)The E factors: Effort, Energy, Excitement in attaining the desired outcome, Enthusiasm, Emotion, Expenditure. The motivation decision will depend on: i) The strength of the person’s needs. (ii) The expectation that by contributing one of the Es, the individual will achieve one of the desired results. (iii) The extent to which the result will contribute to satisfying the person’s needs. Connection with the psychological contract A psychological contract is the perceived relationship betwe en the individual and the organisation and involves the various factors that bind the individual to the enterprise. Three examples of psychological contracts are: †¢A coercive psychological contract exists when a person works because they are forced to do so.They may be tied into the job because the salary and fringe benefits prevent them from moving elsewhere. †¢A remunerative psychological contract exists when a person works for the money. The person may tolerate the job to attain the lifestyle it provides. This differs from the coercive contract as the remunerative contract may bind the person in the short term, only to be severed if a better deal is available elsewhere. †¢A collaborative psychological contract is one in which the worker is bound to the organisation by a belief that personal objectives can best be attained by enabling the organisation to fulfil its objectives.From an employer’s point of view, this is more likely to result in having a highly motivated workforce. The person’s desire to achieve can facilitate the company’s performance objectives. EXCELLENCE THEORY AND MOTIVATION †¢Excellence theories originate in the works of writers in the early 1980s, principally based on the work of Tom Peters and Robert Waterman. †¢The nature of these ideas is essentially one of observing successes and failures in actual business scenarios and attempting to draw universal lessons that can then be applied elsewhere. †¢Peters and Waterman did not set out to rite specifically on motivation, but their work comments much on the ability of successful companies to get a high level of commitment from their workers.Among their conclusions were: †¢Original ideas and ingenuity are grossly under-utilised. Drucker’s idea of the â€Å"entrepreneur† (the original thinker and innovator) was extended to suggest that if such persons are employed, their gifts should be harnessed for the benefit of the orga nisation. †¢To motivate workers, it is necessary to get close to the workers and understand the issues affecting them as well as their drives and motivations. They believe that workers respond more positively when they feel more in control of their destiny. †¢In one control group experiment, two teams were given the task of proofreading some text material against a noisy background of a tape containing foreign speech, loud music and other distractions. One group had a button to cut off the noise whilst the other did not. †¢The group with the button made far less errors than the other group. It was found, however, that no one had pressed the button!The fact that the workers felt in control made them work more effectively. Peters and Waterman record a direct application of this in a Ford Motor Company plant whereby any worker could (temporarily) stop the assembly line. This had stunning results in terms of increased productivity and reduced defect rates. PERFORMANCE BAS ED REWARDING IN NOKIA Nokia provides employees with market competitive rewards through a flexible global structure, which can address diverse and changing business and employment environments, as well as specific individual preferences.Our Total Compensation Package is tailored for each country and typically consists of elements such as annual base salary, incentives, bonuses, possible stock options or performance shares, flexible Work-Life balance solutions, and other local benefits. Nokia rewards employees for good performance, competence development, and for overall company success. This creates a positive and encouraging environment with opportunities for employees to optimize their potential and be rewarded fairly. Higher erformance and contribution will lead to higher rewards. The Nokia global market competitive rewards structure addresses the need for flexibility, personalization, empowerment and commitment. The basic salary is set to meet market conditions, the demands of th e job and individual competence and performance. The variable part may consist of incentives or bonuses and other compensation, such as overtime pay and call-out pay. Bonus System Employees should have the opportunity to share in the success of Nokia.Short-term incentive programs such as individual, team, project/program incentives and the Nokia Connecting People Bonus allow Nokia to offer immediate rewards for employee and team achievements. The Stock Option Plan is a long-term reward that may allow employees to share in sustained company success. Eligibility for an incentive, bonus or stock option plans is defined by the content and nature of each individual's job. Local Benefits Additional local rewards and benefits are also developed to complement the global programs and to ensure that the local market conditions are met.Annual Reviews Nokia has implemented a global process, where the change in the pay level for each employee is based on the results of the annual performance rev iew. Health Nokia cares for its employees right throughout the cycle of their working life: from induction and training, through development and advancement, and on to retirement. Nokia's Work-Life balance solutions mean that health benefits and possible local retirement benefits are tailored to individual needs according to factors such as tenure, contribution, performance, roles and responsibilities.The environment in which we do business is evolving continuously. To succeed, we must have the passion and courage to look for new ideas beyond existing products, services and ways of working. Only with truly innovative ideas will we be able to define the future development of our industry and profoundly shape the way in which people understand and use our products and services in their everyday lives. Rewarding performance Nokia rewards employees competitively through a global reward framework designed to recognize individual contribution and achievement.Levels of compensation are det ermined by local labour markets and take into account both individual and company performance. Their reward programs – including bonuses – recognize performance based on individual, team and company results. We introduced changes to their incentive plans in 2007 to make the plans simpler, more consistent and able to deliver equal or higher payouts if target performance or above is achieved. A wide number of employees are eligible to join their equity programs, based on rewarding performance and retaining top employees.Their broad-based equity compensation programs include stock options and performance shares. Both are linked to the company’s performance over a number of years. We communicate with employees about the effect of business results on their incentives after each quarterly announcement, through articles and video messages on our intranet news channel, the News Hub. We also communicate through quarterly letters, blogs, webcasts and face-to-face meetings . In addition, information is available on the Know Your Business section of our intranet.